Frequently Asked Questions

You can reach our Customer Support team by visiting our Contact Us page at https://getsoothrelieve.com/contact/. On this page, you'll find a contact form where you can provide your details and describe your query. After submitting the form, our team will review your request and respond back to you via email as soon as possible.

You can wear these day, night or anytime in-between. They are designed to be extra-comfortable and provide you relief whenever you need.

Yes, our recommendation is machine wash on cold or hand wash and let air dry.

While compression socks don't provide the same support to the fascia the way custom orthotics do while standing or walking, they have the unique ability to provide relief for pain caused by plantar fasciitis while you're off your feet. Even when you are not standing, the sock is supporting your foot with light pressure through the arch and soles of your feet. This support helps to maintain a small amount of stretch through the plantar fascia while simultaneously improving blood flow and calming swelling, reducing the pain.

While they are not a curative treatment, SoothRelieve socks can be a helpful addition to your healing toolbox. Plantar Fasciitis is an overuse injury, resulting from chronic cyclical loading of the tissue on the bottom of your foot. Treatments that aim to reduce the frequency or intensity of the load on your tissues may help to reduce your pain and other symptoms of Plantar Fasciitis. The light pressure provided by the compression socks through the arch of the foot provides light support and can also reduce inflammation and swelling at the site of your pain.

SoothRelieve are socks that use compression zone technology. With specialized weaves of strong elastic to create pressure on the muscles in the legs, ankles and feet, the pain relief is almost instant. ​The socks are tighter at the bottom than they are on top, which gently pushes the blood from the bottom of your foot up the top.

To return your order, first contact our customer support within 14 days of receiving your order via our Contact Us page at https://getsoothrelieve.com/contact/.

Once your return is approved, you'll be given instructions on how to send your product back. Remember, products must be unused, undamaged, and in their original packaging, unless defective. You'll cover the return shipping costs, unless the item is defective. For more details, see our Return Policy at https://getsoothrelieve.com/return/.

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